Terms & Conditions


By using this Website,you agree to these Terms.If you do not agree,please do not use the Website.

1.Who We Are

RILICO Global Holdings (Singapore)Pte.Ltd.("RILICO","We","Us")is a plywood manufacturer headquartered in Singapore,operating this Website at www.rilico.com as an informational channel for our products and business.This Website does not sell products or process payments.

By using this Website,you confirm you are at least 18 years of age.

2.Intellectual Property

All content on this Website —including text,images,product photography,technical literature,and logos —is owned by RILICO and protected under applicable intellectual property laws.RILICO and FORRASIA®are registered trademarks of RILICO.You may view and print content for your own personal,non-commercial reference only.Any other use requires our prior written consent.

3.Product Information

All product information on this Website —including specifications,dimensions,grades,and certifications —is published for general reference only.It does not constitute a contractual specification,formal offer,or warranty of any kind.Specifications may vary by production batch or market and are subject to change without notice.Please verify current details directly with RILICO or an authorised distributor before making purchasing or specification decisions.RILICO accepts no liability for decisions made solely on the basis of Website content.

4.AI Assistants &Contact Features

This Website includes an AI chat assistant,an AI voice assistant,and a WhatsApp contact button. By using any of these features,you acknowledge:

• AI responses are informational only and do not constitute binding commitments,quotations, specifications,or professional advice.Always verify important information with a RILICO representative.

• Conversations may be recorded,transcribed,or otherwise processed for internal follow-up, service improvement,and training purposes.

• WhatsApp is operated by Meta Platforms,Inc.and is governed by Meta's own Terms and Privacy Policy.RILICO is not responsible for WhatsApp's platform or data practices.Do not share sensitive or legally privileged information via WhatsApp.

• Do not share passwords,financial details,or legally privileged information through any of these tools.

5.Acceptable Use

You may use this Website for lawful purposes including researching our products and submitting genuine business enquiries.You must not attempt to hack,scrape,impersonate,or otherwise misuse this Website or its features.

6.Third-Party Links

Links to third-party websites are provided for convenience only.RILICO has no control over and accepts no responsibility for their content,privacy practices,or terms of use.

7.Disclaimers &Liability

This Website is provided "as is"without warranties of any kind.RILICO does not warrant that the Website or its content —including AI-generated responses —is accurate,complete,or error-free. To the maximum extent permitted by law,RILICO's total liability for any claim arising from your use of this Website shall not exceed SGD 500.RILICO is not liable for any indirect,consequential,or economic loss.

8.Governing Law

These Terms are governed by the laws of Singapore.Any dispute that cannot be resolved informally will be subject to the non-exclusive jurisdiction of the Singapore courts.EU consumers retain any mandatory rights under their local law.

9.Changes &Contact

We may update these Terms from time to time.The effective date shown at the top reflects the current version.Continued use of the Website after any update means you accept the revised Terms.

Email:info@rilico.com

Address:

RILICO Global Holdings (Singapore)Pte.Ltd.

111 Somerset Road,#15-18,Singapore 238164